Discount not applied correctly

[#1]

UNLIMITED FIBRE EXTRA 

Hi, I am in contract until 13/9/22. However, I note on my August bill, this discount has not been applied correctly.

Why is this? Please investigate and provide feedback.

Thanks.

[#2]

Apologies for the delayed response to your post.

I can see you've since phoned us and we've organised a refund which should be with you shortly.

Let me know if there's anything else you'd need help with.