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Direct debit failed
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Direct debit failed
yesterday
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Hello,
My service has been restricted. When looking back through my emails the payment did not go through last month due to a mistake on plusnets end. I was unaware as services continued and I missed the email. Come to this month my bill is not 2 x monthly amount plus a late fee, so obviously the direct debit did not complete this month either as I wasnt expecting it to be this much. Is there a way I can get my services restored and pay the months bill off over the next couple of weeks?
My service has been restricted. When looking back through my emails the payment did not go through last month due to a mistake on plusnets end. I was unaware as services continued and I missed the email. Come to this month my bill is not 2 x monthly amount plus a late fee, so obviously the direct debit did not complete this month either as I wasnt expecting it to be this much. Is there a way I can get my services restored and pay the months bill off over the next couple of weeks?
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Re: Direct debit failed
yesterday
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You will need to call the support desk.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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- Plusnet Community
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- :
- My Account/Billing
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- Re: Direct debit failed