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Direct debit failed, will it be retried?

tf12
Dabbler
Posts: 19
Thanks: 3
Registered: ‎14-12-2022

Direct debit failed, will it be retried?

Hi - my direct debit payment just failed due to insufficient funds in the account. There's now enough in there, will Plusnet automatically retry the direct debit or do I need to make a manual payment?

Thanks!

1 REPLY 1
Rach_H
Plusnet Help Team
Plusnet Help Team
Posts: 114
Thanks: 52
Fixes: 4
Registered: ‎17-12-2024

Re: Direct debit failed, will it be retried?

Hi @tf12,

Thanks for coming to the Community!

If your Direct Debit has failed then you will need to make a manual payment as we will not try and take this payment again.

Rach