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Direct Debit Date change

jadownet
Dabbler
Posts: 14
Thanks: 2
Registered: ‎23-11-2022

Direct Debit Date change

Hi,

 

I've tried having a look at my account but is there a way to change the date a direct debit gets collected/

 

I think I currently get billed around the 21st of each month ideally I would like to get the DD collected at the 1st of each month.

 

Any help is appreciated.

 

Many Thanks

3 REPLIES 3
Mav
Moderator
Moderator
Posts: 22,691
Thanks: 4,865
Fixes: 518
Registered: ‎06-04-2007

Re: Direct Debit Date change

Log in to your account then select Billing and Payments.

 

Further down the resultant page there is a link "Change bill date"

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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jadownet
Dabbler
Posts: 14
Thanks: 2
Registered: ‎23-11-2022

Re: Direct Debit Date change

thanks so im assuming the direct debit date is 7 days from the bill date?

pinpointzero
Newbie
Posts: 1
Registered: a month ago

Re: Direct Debit Date change

Hi all,

 

First time poster, so, hope everyone is well.


I've tried to change my DD several times, and, I really need to.

All I get is this;

WhatsApp Image 2024-11-01 at 08.48.33_b36cd974.jpg