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Delete Community Account

Anonymous
Not applicable

Delete Community Account

Hi all

 

Can anyone tell me how to go about deleting this account.

 

We are no longer with plusnet so i would like to remove my account from this community.

 

Can't seem to find any options in the settings.

 

Thanks

7 REPLIES 7
Gel
Champion
Posts: 2,380
Thanks: 299
Fixes: 29
Registered: ‎02-08-2007
Anonymous
Not applicable

Re: Delete Community Account

Because it is my data and i have a right to remove it.

 

People need to take their personal data more seriously rather than question others exercising their discretion and rights.

RealAleMadrid
Aspiring Hero
Posts: 2,985
Thanks: 1,598
Fixes: 62
Registered: ‎07-07-2009

Re: Delete Community Account

@Anonymous  Forum accounts do not actually get deleted, your username is changed to anonymous and all your posts remain on the forum. I guess you may not be too happy about this.🙄

Anonymous
Not applicable

Re: Delete Community Account

No, that is broadly fine with me, but it depends what is retained in the background and for how long.

 

I'm sure Plusnet are happy to comply with GDPR on data deletion and justification for data retention so no issue there. Just need to establish how this is done.

 

Hopefully one of their helpful team will be along shortly to take care of it for me.

 

Thanks!

Tina11192
Plusnet Help Team
Plusnet Help Team
Posts: 215
Thanks: 216
Fixes: 14
Registered: ‎18-11-2024

Re: Delete Community Account

Hi @Anonymous Thank you for taking the time to contact us on our Community Forum, I hope you are well.

 

I'd be more than happy to action it for you but I also wanted to confirm that the advice given by @RealAleMadrid is correct, the profile would be changed to "anonymous", the posts and comments would remain, and you would stop receiving any notifications immediately. 

 

If this is satisfactory please reply and we will action this today

If this post resolved your issue please click the 'This fixed my problem' button
Cri Ignatti
Plusnet
Anonymous
Not applicable

Re: Delete Community Account

Hi @Tina11192 that would be fine, thanks very much!

James_B
Community Gaffer
Community Gaffer
Posts: 167
Thanks: 360
Fixes: 3
Registered: ‎10-09-2024

Re: Delete Community Account

No problem, @Anonymous 

I'll close your account now.

Have a great weekend. Smiley

James