Change plan - please contact me

[#1]

Hello, can someone contact me aboout chnaging my plan. I can't see a way to get in touch that is not phone and I can not call at work from my desk, an email or live chat would be better  - please can you help.

Thanks

[#2]

Won't happen. You need to use CHAT, and surely you can phone during lunch

[#3]

Moderators Note

This topic has been moved from Broadband to My Account / Billing

[#4]

Hi @bellawolf 

Thank you for your recent message. In order to change your plan we would need to speak to you over the phone, alternatively you can do so via the plusnet member centre.

For reference, the contact number for the retentions and sales team is 0800 013 2632

Many Thanks

Lee