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Change direct debit date

Tinaduff123
Newbie
Posts: 3
Thanks: 1
Registered: ‎27-11-2021

Change direct debit date

Please can someone tell me what bill date I need to change my DD to so it’s collected out my bank on 26th of the month? How many working days after the bill date does this get taken? Strange that plusnet don’t work with collection dates only company I use that does this, very confusing.
2 REPLIES 2
southerner
Aspiring Pro
Posts: 634
Thanks: 66
Fixes: 1
Registered: ‎27-11-2013

Re: Change direct debit date

If you logon to the Plusnet portal at plus.net there is a 'Change Bill Date' link under the section that shows the details of your last bill.

My Direct Debit is collected about 1 week from when my bill is produced.
198kHz
Seasoned Hero
Posts: 5,737
Thanks: 2,791
Fixes: 41
Registered: ‎30-07-2008

Re: Change direct debit date

Looking over recent statements, my DD is being paid nominally 7 days after the billing date, with an extra day or two if billing is at a weekend, and an extra day if there's a bank holiday before the DD day.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)