cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot renew.

briston
Rising Star
Posts: 245
Thanks: 45
Registered: ‎21-06-2007

Cannot renew.

How can I renew my contract when everyone I phone I get the ' we are experiencing a high level of calls and cannot answer your call'. So the next bit, how can I leave?
As but if I do nothing I get charged the default rate. That's mega bucks.
2 REPLIES 2
jab1
Seasoned Hero
Posts: 6,575
Thanks: 2,205
Fixes: 71
Registered: ‎24-02-2012

Re: Cannot renew.

When is your contract due to end, @briston ? AFAIK, there is usually a banner on your member centre home page a few weeks before the end of your contract with a renewal 'offer' - which in my time here has usually meant a reduction in the monthly BB cost, although I doubt it would next time, based on my current rate.

John
Strat
Moderator
Moderator
Posts: 30,334
Thanks: 3,309
Fixes: 505
Registered: ‎14-04-2007

Re: Cannot renew.

Moderators Note
This topic has been moved from Everything Else to Accounts/Billing.

Customer and Forum Moderator. Windows 10 Firefox 87.0 (64-bit)