cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling contract 4 months early

markus625
Browser
Posts: 1
Registered: ‎30-08-2020

Cancelling contract 4 months early

I'm currently on a 18 month fibre unlimited extra (unlimited calls) contract at £37.50 a month and i have 4 months left.

 

Can you work out my cancellation fee as i find i need a connection of minimum 150Mbps now not the 50-60Mbps im getting at the moment.

 

Thanks

Marcus 

1 REPLY 1
MisterW
Superuser
Superuser
Posts: 11,390
Thanks: 3,562
Fixes: 272
Registered: ‎30-07-2007

Re: Cancelling contract 4 months early

You can find the ETC's here https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/

From that the basic ETC for Fibre Extra & Phone is £11.61/month left on contract. Call plans don't incur any ETC's since they can be changed at any time.

Hopefully that gives you an idea of the charges but I'm only a customer like yourself so can't give a definitive figure.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.