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Billing

Waynej
Newbie
Posts: 3
Registered: ‎10-11-2025

Billing

Hi my bill is today and payment March 1st (happy st David's day ) yes I'm Welsh . I can't make payment till Monday 9th march . Will my services be ok till that date or will you restrict my services
1 REPLY 1
Alex_H
Plusnet Help Team
Plusnet Help Team
Posts: 28
Thanks: 21
Fixes: 1
Registered: ‎11-12-2024

Re: Billing

Hi @Waynej,

Happy belated St David's Day

As laid out in the Broadband and home phone failed payment process on our help page, you will generally have 14 day grace period from the initial failed payment before service would be restricted. So you should be ok if you are making a payment on 9th March for the full amount. 

Alex