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Billing

kingrich88
Newbie
Posts: 1
Registered: ‎12-09-2020

Billing

My internet has only just been connected on the 11th September after a recent move and have already received a bill for the 21st September for £20.96 how can you charge me for 10 days surely I just pay the full amount on the 11th October
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2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 9,953
Thanks: 4,450
Fixes: 355
Registered: ‎30-06-2016

Re: Billing

@kingrich88  Welcome to the forum.

The fact that line rental and broadband is payable in advance could be a factor.

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b350king
Newbie
Posts: 1
Registered: ‎13-09-2020

Re: Billing

I have a problem with removing the security bolt on for McAfee, I use an Apple system and have discovered it won’t work with Apple. I have tried to cancel the bolt on but it will not work, this is hugely frustrating. I feel that Plus Net systems work when they are taking money but strangely do not, when you try to cancel a bolt on for security.