@kingrich88 Welcome to the forum.
The fact that line rental and broadband is payable in advance could be a factor.
Moderator and Customer
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I have a problem with removing the security bolt on for McAfee, I use an Apple system and have discovered it won’t work with Apple. I have tried to cancel the bolt on but it will not work, this is hugely frustrating. I feel that Plus Net systems work when they are taking money but strangely do not, when you try to cancel a bolt on for security.