cancel
Showing results for 
Search instead for 
Did you mean: 

Billing

Grafter
Posts: 25
Thanks: 2
Registered: ‎08-02-2020

Billing

I dont want to sound like a moaner but can someone please lift my restrictions as im only 2 days late paying, i just need to listen to the radio.
4 REPLIES 4
Moderator
Moderator
Posts: 30,113
Thanks: 3,192
Fixes: 491
Registered: ‎14-04-2007

Re: Billing

Moderators Note
This topic has been moved from ADSL Broadband to Accounts / Billing.

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

Plusnet Help Team
Plusnet Help Team
Posts: 778
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Billing

Hi there, thanks for getting in touch

 

Apologies for the issues you've had with the account. I've raised a request off to the relevant team to have this resolve for you

 

Let us know if you need anything else

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
Grafter
Posts: 25
Thanks: 2
Registered: ‎08-02-2020

Re: Billing

Thanks its been 4 days, i have 10 days left to pay, ive left 2 or 3 messages on facebook but nothing.
Plusnet Help Team
Plusnet Help Team
Posts: 778
Thanks: 104
Fixes: 58
Registered: ‎02-05-2017

Re: Billing

Thanks for your response. 

 

It looks like restrictions have been lifted on our side, please allow up to 4 hours for this to take affect from your side. 

 

Let us know if you need anything else. 

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team