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Bill higher than expected

Prostheticss1
Hooked
Posts: 7
Registered: ‎06-12-2022

Bill higher than expected

Hi, I’ve just received a bill for £40.30
But I only had full fibre installed last Monday and the price I’m supposed to be paying is £38.99.
Also when will I get a refund for the first missed engineer appointment?
Thanks
2 REPLIES 2
daviesryan35
Hooked
Posts: 5
Registered: ‎11-02-2023

Re: Bill higher than expected

I think it would be better if you ring up Plusnet for this rather than making a thread.
RealAleMadrid
Aspiring Hero
Posts: 2,731
Thanks: 1,410
Fixes: 59
Registered: ‎07-07-2009

Re: Bill higher than expected

@daviesryan35  There's no harm in asking in the forum, if you're lucky you may get a response from the staff.😁