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Bill gone up

Markm2505
Dabbler
Posts: 12
Registered: ‎12-11-2020

Bill gone up

These have put my bill up and not informed me about it at 

3 REPLIES 3
jab1
Aspiring Legend
Posts: 12,131
Thanks: 3,876
Fixes: 150
Registered: ‎24-02-2012

Re: Bill gone up

@Markm2505 How much has your bill gone up? Unless you are still on a 'fixed price' tariff, the was a CPI+3.5% increase from June this year, which would have been detailed on your contract notification.

John
dvorak
Moderator
Moderator
Posts: 28,505
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: Bill gone up


Moderators Note


This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Bill gone up

Hi @Markm2505, thanks for getting in touch and I' sorry to hear the recent invoice amount has come as a shock. I have looked into this for you and although I can't confirm my findings on here I've raised a ticket on your account with the information that can be seen here.

I hope this helps.