Bill gone up

[Markm2505]

These have put my bill up and not informed me about it at 

[jab1]

@Markm2505 How much has your bill gone up? Unless you are still on a 'fixed price' tariff, the was a CPI+3.5% increase from June this year, which would have been detailed on your contract notification.

[dvorak]

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

[BD]

Hi @Markm2505, thanks for getting in touch and I' sorry to hear the recent invoice amount has come as a shock. I have looked into this for you and although I can't confirm my findings on here I've raised a ticket on your account with the information that can be seen here.

I hope this helps.