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An error has occurred You cannot make any changes to your account while there ...

FIXED
softwebb
Newbie
Posts: 2
Registered: ‎29-04-2020

An error has occurred You cannot make any changes to your account while there ...

I am currently getting the following error when I login to my account

 

"An error has occurred You cannot make any changes to your account while there is a phone order in progress."

 

I think this goes back a long way in time when caller display was added which has been working but still showing as incomplete.

Can you please fix things so I no longer get this error.

Thanks

Softwebb

2 REPLIES 2
softwebb
Newbie
Posts: 2
Registered: ‎29-04-2020

Re: An error has occurred You cannot make any changes to your account while there ...

2 weeks and no update or reply ?  These forums are not like they use to be Sad

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: An error has occurred You cannot make any changes to your account while there ...

Fix

Thanks for getting in touch @softwebb and apologies for the delay.

I've fixed this for you now. Let us know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet