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Added new payment method

Margaretzx
Dabbler
Posts: 20
Thanks: 2
Registered: ‎22-11-2019

Added new payment method

Hi, I added a new payment method and you didn't take a payment from my bank on the 8th, do I have to wait until you take the payment or should I make one? I thought I'd ask because I don't want to be charged twice.
Thanks.
1 REPLY 1
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Added new payment method

Hey @Margaretzx, thanks a lot for getting in touch. 

If the payment method you set up isn't a Direct Debit, you'll need to log into your online Member Centre and make the payment manually. If you have any issues doing so, please let me know and I'll be happy to give you a call. Smiley 

 Adam
 Plusnet Help Team - Leeds