Add ons
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Add ons
Add ons
22-06-2021 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Was having a look at my account to sort contract as been out of contract a while and saw some add ons which didn't know about. Added the free ones and now when log into account says:
An error has occurred
You cannot make any changes to your account while there is a phone order in progress.
but received an email saying they complete so now cant look at options to sort contract when look on account it still states awaiting activation???
Any ideas?
Re: Add ons
22-06-2021 2:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your post @iwheatley and welcome to our Community Forums.
I've placed an order with our suppliers to activate your call features and fix this for you.
Can you check back tonight or tomorrow and let us know if there are further issues?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page