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Add ons

Posts: 1
Registered: ‎22-06-2021

Add ons



Was having a look at my account to sort contract as been out of contract a while and saw some add ons which didn't know about. Added the free ones and now when log into account says:

An error has occurred

You cannot make any changes to your account while there is a phone order in progress.

but received an email saying they complete so now cant look at options to sort contract when look on account it still states awaiting activation???


Any ideas?

Community Gaffer
Community Gaffer
Posts: 26,477
Thanks: 10,126
Fixes: 1,587
Registered: ‎21-04-2017

Re: Add ons

Thanks for your post @iwheatley and welcome to our Community Forums.

I've placed an order with our suppliers to activate your call features and fix this for you.

Can you check back tonight or tomorrow and let us know if there are further issues?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi