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Account restricted

Gismo666
Hooked
Posts: 8
Thanks: 4
Registered: ‎01-02-2023

Account restricted

I have the full use of the Internet but went I log in to the plusnet website it says account restricted please make payment which was paid on the 13/06/23 but its not letting me to look at perks or anything just keeps loading up the restriction and to pay
3 REPLIES 3
ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Account restricted

Hi @Gismo666, I believe this is a splash screen, a reminder of the outstanding balance. You should be able to just click off this page. I can take a look into this further for you. Could you pop me a private message with your username on please?

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
Gismo666
Hooked
Posts: 8
Thanks: 4
Registered: ‎01-02-2023

Re: Account restricted

How do I private message you
jab1
Legend
Posts: 18,609
Thanks: 6,054
Fixes: 280
Registered: ‎24-02-2012

Re: Account restricted

@Gismo666 Click @ClaudiaG23 's avatar, a new page will open with the option to 'send private message' on the right.

John