Account credit refund

[#1]

Closed my account and received final bill showing I'm £29.75 in credit. How do I go about claiming amount back into my bank account? Thanks

[#2]

@Kev69 

If you leave your Direct Debit in place it will be automatically refunded, normally about 3 weeks after the account is closed. Otherwise you will eventually get a cheque, but this takes longer.

[#3]

Hiya @Kev69, thanks for getting in touch

As @Baldrick1 has mentioned, if you leave your direct debit in place any remaining credits on the account will be automatically refunded.

I would advise to allow 10 working days from the final invoice generating for it to reach you and if you haven't received it after this point, just give me a nudge on here and I can chase that up with our billing team for you.

Please let me know if you have any further queries in the meantime.