150£ Reward Card

[#1]

Hi I took out your Full Fibre 300 broadband earlier this month. The internet speed is fantastic. However, I have received no correspondence from you regarding the £150 reward card. A little worried as this is one of the reasons I moved across to you from Sky. Have been trying to contact you, but can't seem to speak with anyone regarding this matter. I can see others are experiencing the same issue, which doesn't sound great. Any help would be appreciated. Many thanks

[#2]

@collide90  Welcome to the Plusnet Community Fora.

I can see others are experiencing the same issue,

The vast majority of such posts are due to a failure to fully read and follow the terms and conditions, which you will find included here: https://www.plus.net/help/my-account/reward-cards-and-cashback/

[#3]

Hi
I did not receive email about 150 rewards though! .. it is been 2 weeks since the service has started..!

[#4]

Hi @collide90,

Thanks for coming to the Community!

I can see that this has been sent to your now. Are you able to check you've received this?

Rach

[#5]

Hi..
Yes I received it earlier today..
Many thanks 😊 🙏