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what exactly does porting entail?

JohnCT1
Grafter
Posts: 33
Thanks: 5
Registered: ‎02-10-2014

what exactly does porting entail?

I have, after much delay, now been ported. Plusnet have a good reputation for most things except porting> any ideas as to why? Ia their porting person inept?

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,831
Thanks: 5,268
Fixes: 420
Registered: ‎30-06-2016

Re: what exactly does porting entail?

I have no idea. All I can say is that when I ported my number from 3 to Giffgaff the time taken from ringing 3, getting the 'please don't leave ' hard sell, getting the magic number, passing this to Giffgaff and getting my phone working on my original number was, from memory, less than half an hour.

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Mustrum
Community Veteran
Posts: 3,590
Thanks: 1,084
Fixes: 77
Registered: ‎13-08-2015

Re: what exactly does porting entail?

Timing is key, and there are a few basic rules to help ensure it goes smoothly.

1. Pick a day that allows for the work to be done,and recover if needed.

2.Avoid doing so on a Friday 0 reasons above.

3. Avoid holiday periods - reasons above.

 

HTH

DaveyH
Champion
Posts: 1,946
Thanks: 453
Fixes: 12
Registered: ‎15-11-2012

Re: what exactly does porting entail?

I don't know if there's been any investment in the back end systems since, but this article from El Reg a couple of years ago may go some way to explain why porting can be such a PITA.

 

https://www.theregister.co.uk/2017/07/20/uk_number_porting_creaks_as_arcane_system_shows_its_age/