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still no service

Posts: 10
Registered: ‎07-06-2022

still no service

ok been talking to gandalf to try sort out this no service, but hes gone home now, had email earlier saying porting all done welcome to plusnet you can now use your phone, but i still cant get any service, ive tried reseating sim, changing sim slot, reset settings no end of times, even tried selecting network manually and theres an issue there i think, because i can select plusnet 3g and 2g, and says registered on network, but still no service, when i try to connect to plusnet 4g it will not connect, says "cant connect to this network"now have had ee sim other week to try out network before joining and was fine,


anyone know what is going on

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: still no service

Good Morning @andyb1968, I have picked up your PM and have sent a reply there for you. 


I'm so sorry that this is still not resolved and will do all I can to help. I will get back to you once I have a further update from our Porting team for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team