What happens if you don't top-up for a while?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- What happens if you don't top-up for a while?
What happens if you don't top-up for a while?
08-06-2022 5:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: What happens if you don't top-up for a while?
08-06-2022 6:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@zaaxuk I don't use Plusnet mobile because they don't offer Wi-Fi calling which I need at home. I always thought they sell monthly SIM only contracts not Pay as You Go so there won't be any top ups. I may be wrong about this.
Re: What happens if you don't top-up for a while?
08-06-2022 6:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@RealAleMadrid You are not wrong, although I think they offer 12 month contracts as well as the monthly ones.
@zaaxuk Prices &c are available here: https://www.plus.net/help/legal/mobile-terms/
Re: What happens if you don't top-up for a while?
09-06-2022 10:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The T&Cs lead to prices which are not current. I have raised this elsewhere.
The current sales information does not mention 12 month contracts.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: What happens if you don't top-up for a while?
09-06-2022 10:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Townman OK - I didn't look very far into any links I posted, so wasn't aware that like so many things on this site they were broken/incorrect. I may be wrong about 12 month contracts - just thought I'd seen a reference to them, somewhere.
Re: What happens if you don't top-up for a while?
09-06-2022 11:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You are entirely not wrong!! I have been doing some digging / question asking.
The information in the mobile pricing guide is different to that on the current sales page. The current selling prices are better than those in the pricing guide and the Plusnet website does not (appear to) offer 12 month contracts, as mentioned in the price guide.
Third party referrers however do promote 12 month contracts with generous cash backs!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: What happens if you don't top-up for a while?
09-06-2022 11:04 AM - edited 09-06-2022 11:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Townman beat me to it we must have been typing at the same time
Looking on USwitch the same price for a 30day and 12 month both are £10 30GB U/L mins U/L texts
The 12 month deal comes with a £40 reward card
£40 Plusnet Reward Card included? That'll do.

12 month contract • Unlimited minutes • Unlimited texts
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- What happens if you don't top-up for a while?