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What happens if you don't top-up for a while?

zaaxuk
Dabbler
Posts: 14
Registered: ‎21-08-2016

What happens if you don't top-up for a while?

I thinking of moving to Plusnet. What happens if you don't top-up for a few months? Also I can't find a link to your 'Normal' rates
6 REPLIES 6
RealAleMadrid
Aspiring Hero
Posts: 2,728
Thanks: 1,405
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Registered: ‎07-07-2009

Re: What happens if you don't top-up for a while?

@zaaxuk  I don't use Plusnet mobile because they don't offer Wi-Fi calling which I need at home. I always thought they sell monthly SIM only contracts not Pay as You Go so there won't be any top ups. I may be wrong about this.

jab1
Legend
Posts: 17,016
Thanks: 5,446
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Registered: ‎24-02-2012

Re: What happens if you don't top-up for a while?

@RealAleMadrid You are not wrong, although I think they offer 12 month contracts as well as the monthly ones.

@zaaxuk  Prices &c are available here: https://www.plus.net/help/legal/mobile-terms/

John
Townman
Superuser
Superuser
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Registered: ‎22-08-2007

Re: What happens if you don't top-up for a while?

The T&Cs lead to prices which are not current.  I have raised this elsewhere.

The current sales information does not mention 12 month contracts.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 17,016
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Registered: ‎24-02-2012

Re: What happens if you don't top-up for a while?

@Townman OK - I didn't look very far into any links I posted, so wasn't aware that like so many things on this site they were broken/incorrect. I may be wrong about 12 month contracts - just thought I'd seen a reference to them, somewhere.

John
Townman
Superuser
Superuser
Posts: 23,002
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Registered: ‎22-08-2007

Re: What happens if you don't top-up for a while?

@jab1 

You are entirely not wrong!!  I have been doing some digging / question asking.

The information in the mobile pricing guide is different to that on the current sales page.  The current selling prices are better than those in the pricing guide and the Plusnet website does not (appear to) offer 12 month contracts, as mentioned in the price guide.

Third party referrers however do promote 12 month contracts with generous cash backs!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Smith7
Seasoned Pro
Posts: 619
Thanks: 357
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Registered: ‎14-09-2021

Re: What happens if you don't top-up for a while?

Townman beat me to it we must have been typing at the same time

 

Looking on USwitch the same price for a 30day and 12 month both are £10 30GB U/L mins U/L texts 

The 12 month deal comes with a £40 reward card

 

£40 Plusnet Reward Card included? That'll do.

30GB for £10 per month

 

£40

Plusnet reward card included

Terms and conditions apply

12 month contract  Unlimited minutes  Unlimited texts