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iOS iPhone update has assigned unknown passcode so can't use phone

Kryten
Grafter
Posts: 44
Thanks: 6
Registered: 04-05-2015

iOS iPhone update has assigned unknown passcode so can't use phone

My old unlocked, unused iPhone 4S has done an automatic update and been assigned a 4 digit passcode, so now I can't use it. Can't use iTunes to restore or reset as it's locked. Although it's a known bug, I can't find a solution online so anybody have any suggestions? By the way thanks Apple.

[EDIT]: Sorted.

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 550
Thanks: 102
Fixes: 23
Registered: 25-11-2016

Re: iOS iPhone update has assigned unknown passcode so can't use phone

Hi Kryten!

Glad to see that this is all sorted for you now!

Sorry we couldn't help with this, if any issues should arise with the device, we advise customers to contact the handset manufacturer themselves.

That being said, don't hesitate to get in touch, as we'll always aim to help in any way we can, where possible.

- Rebeka Smiley

 Rebeka Preston
 Plusnet Help Team