We're aware of the technical issues with some of the links provided via our website. We're working to get this resolved as quickly as possible and we'll keep you updated.
Thanks for bringing this to our attention. -Ashleigh
I'm having major trouble trying to sign up too. Was getting a 400 error earlier on today when trying to make a payment now the system doesn't even want to recognise me as a present customer. What a nightmare
Yes, impossible to sign up this afternoon on-line, any point in phoning up? I would have thought that for existing customers it would/should have been made very simple.
Thanks for letting us know folks - it's the first we've heard of any sign up errors, are you connecting behind a corporate firewall where the payment screen is blocked? Any other errors that you're seeing?
I did manage once to get part way through the sign-up system but it failed to verify I was a customer. Now every time I try that first part of the process fails. I am also amazed at the amount of detail that I have to provide, considering I am already a customer. You would think I was applying for a job at GCHQ rather than just adding a mobile phone service to my existing contract!
