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Voicemail not working

Posts: 29
Thanks: 14
Registered: ‎04-12-2019

Voicemail not working

Everyday I have a message on my phone 'voicemail 555'

I have tried to retrieve messages by ringing 555, but it just cuts me off in 1 second.

I have tried ringing my own mobile number - same thing happens, cuts call immediately

Anyone have a solution?

Am I 'thick' and doing it completely wrong?