Turn off Voicemail

[#1]

Hi,

I called the customer service to have my voicemail turn off. But I am still receiving voicmail. Can you double check for me and make usre it is turn off permenantly, please.

[#2]

Hi there,

Sorry to hear this. Let's take a look. Can you drop me a private message with your mobile number and full name?

You might need to post back twice more first before you'll be able to send a private message btw.