Trying to cancel

[#1]

Hi. I'm trying to cancel my 1 month sim only contract before my next bill on Sunday. I have requested a pac code, and provided this to my new provider. Unfortunately I can't finalising the port till after my next bill is due. I am currently abroad so I can't call in. How can I ensure I don't have to pay another month.thanks

[#2]

Hi there, I believe I've just responded to your query over on Twitter, when you use a PAC that also cancels the account with the previous provider at the same time. Feel free to send me a private message or a DM with your mobile number and your full name if you'd like us to check on that for you.