cancel
Showing results for 
Search instead for 
Did you mean: 

Stolen Phone

Barney2
Newbie
Posts: 1
Registered: ‎25-06-2023

Stolen Phone

Hi

 

My phone was stolen on Friday night and I need a replacement sim. I can't phone the support number and I haven't received a reply on the facebook page. Any help?

 

Thanks

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,962
Thanks: 1,570
Fixes: 481
Registered: ‎01-01-2012

Re: Stolen Phone

Hi @Barney2 

I'm really sorry to hear this has happened.

Have you had a response from us on Facebook yet?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
lucy7
Newbie
Posts: 2
Registered: ‎28-07-2023

Re: Stolen Phone

Hi I have also just had my phone stolen and don't know what to do. The plusher website isn't working at the moment and no one is replying on twitter (I DM'd about 30 minutes or more ago). What do I need to do, please?

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,962
Thanks: 1,570
Fixes: 481
Registered: ‎01-01-2012

Re: Stolen Phone

Sorry to hear this @lucy7 

I've just grabbed your message on Twitter and I'll respond there soon

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team