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Sim replacement

FIXED
Thereisonlyone
Hooked
Posts: 8
Thanks: 1
Registered: ‎08-12-2021

Sim replacement

Have read topic around missing calls, not showing up in history and would like to get a replacement sim please. Sorting it online just makes life that little bit easier. Just point me in the right direction and I'll be on it! Thanks in advance.
2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: Sim replacement

Fix

Thanks for your post @Thereisonlyone and apologies for the delayed response.

I hope you've got this sorted now but if you haven't, feel free to private message me the following information.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Apprentice
Grafter
Posts: 645
Thanks: 4
Registered: ‎04-11-2008

Re: Sim replacement

Glad to see I am not alone with this sort of issue, although I am not actually getting incoming calls in the first place  😋