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Sim replacement

Posts: 8
Thanks: 1
Registered: ‎08-12-2021

Sim replacement

Have read topic around missing calls, not showing up in history and would like to get a replacement sim please. Sorting it online just makes life that little bit easier. Just point me in the right direction and I'll be on it! Thanks in advance.
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: Sim replacement


Thanks for your post @Thereisonlyone and apologies for the delayed response.

I hope you've got this sorted now but if you haven't, feel free to private message me the following information.

+Your mobile number

+Your full name

+Your full address

+Are you the account holder?

+Your date of birth

+Last 2 digits of your bank account number

+Last 2 digits of your bank sort code

When private messaging me, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Posts: 645
Thanks: 4
Registered: ‎04-11-2008

Re: Sim replacement

Glad to see I am not alone with this sort of issue, although I am not actually getting incoming calls in the first place  😋