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Short code opt out for marketing messages issue.

milos71
Dabbler
Posts: 12
Thanks: 1
Registered: 10-12-2016

Short code opt out for marketing messages issue.

Recently been getting marketing messages from my previous mobile phone provider. With the option to stop them by texting STOP to a short code number.

As Plusnet Mobile does not support short codes how do I stop these text messages from being sent to me?

4 REPLIES
Colin_Maybe
Pro
Posts: 397
Thanks: 79
Fixes: 8
Registered: 17-12-2016

Re: Short code opt out for marketing messages issue.

Just find the full telephone number for the company and ask them to stop, you don't have to use the shortcode.

 

Edit: EE have a short code lookup page that should give you contact details: http://ee.co.uk/help/accounts-billing-and-topping-up/billing-and-payment/your-bill-explained/third-p...?

milos71
Dabbler
Posts: 12
Thanks: 1
Registered: 10-12-2016

Re: Short code opt out for marketing messages issue.

Text came from a 4 digit number.

Link only allows 3 or 9 digit numbers.

Thanks anyway.

Colin_Maybe
Pro
Posts: 397
Thanks: 79
Fixes: 8
Registered: 17-12-2016

Re: Short code opt out for marketing messages issue.

That's 3 to 9, not 3 or 9. Smiley
milos71
Dabbler
Posts: 12
Thanks: 1
Registered: 10-12-2016

Re: Short code opt out for marketing messages issue.

4 digit Number is not recognised.

But the link will be helpful for future texts.

As I'm sure there will be more.