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SIM issue?

SPCinScot
Newbie
Posts: 1
Registered: ‎16-03-2022

SIM issue?

‎16-03-2022 9:34 PM

This morning I could call & text, this afternoon I got a "No service" message on the call icon & an apparent "SIM error" when I tried to dial out. 

In addition, when I tried to text I got a message "Your SIM card is missing or damaged".

Because I can't call out, I can't get hold of PlusNet Customer Service, yet when I followed the instructions online to send a Tweet (which I did at 3:17pm), I didn't get a reply, & they're obviously closed now.

I have no other phone, so I am a bit stuffed. Anyone out there got any ideas?

Cheers, SPC

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,577
Thanks: 10,300
Fixes: 1,600
Registered: ‎21-04-2017

Re: SIM issue?

‎29-03-2022 1:38 PM

Hi there,

It looks like we got back to you via Twitter on the 17.03.22.

Just wondering if you're still having issues?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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