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Replacement SIM

pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Replacement SIM

I'd like it activated but how can I call 500 if I have no service?Huh

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 10,283
Thanks: 2,896
Fixes: 218
Registered: ‎30-07-2007

Re: Replacement SIM

Calling 0800 079 1133 from any phone will get you the same place as 500 from your mobile

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

pkw
Rising Star
Posts: 156
Thanks: 22
Fixes: 1
Registered: ‎14-04-2017

Re: Replacement SIM

Yes, I'll have to do that. But why tell people to call 500 if there's no service?

MasterOfReality
Plusnet Help Team
Plusnet Help Team
Posts: 1,640
Thanks: 275
Fixes: 57
Registered: ‎26-03-2018

Re: Replacement SIM

Hi @pkw 

 

Very good point - i'll raise this to the powers that be. 

 

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 MoR
 Plusnet Help Team