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Replacement SIM cost

FIXED
RM1
Dabbler
Posts: 17
Thanks: 1
Registered: ‎11-01-2017

Replacement SIM cost

Just browsing through the T&Cs and it says a charge applies for a replacement SIM and to consult the mobile charges webpage.

No mention of a charge for a replacment SIM there (e.g. if lost/stolen); could the mods advise/post a link?

1 REPLY
Plusnet Help Team Plusnet Help Team
Posts: 238
Thanks: 64
Fixes: 18
Registered: ‎25-11-2016

Re: Replacement SIM cost

Fix
Accepted by topic author RM1
‎03-02-2017 3:10 PM

Hi RM1,

Thanks for getting in touch with us, the cost for a replacement SIM card is £3.50 and will be charged directly to the account. I apologise if you're unable to find this information via our website; I'll be sure to feed this information back to the relevant department so they can look into this further.

- Rebeka 

 Rebeka Preston
 Plusnet Help Team