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Replacement SIM activiation when abroad

FIXED
HughG
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-09-2019

Replacement SIM activiation when abroad

I live in Sri Lanka and occasionally need to use my UK (postpaid contract) number, but have lost the SIM.

Will the replacement SIM that I am about to request need to be registered on the UK network before I can use it here?

If the answer is "yes", I will need to ask the tenant in my UK home to open the envelope and find a unlocked handset to register it in before they post it to me in Sri Lanka.  If not, I will simply asked them to forward the envelope.

Thanks!

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Replacement SIM activiation when abroad

Fix

Hi there,

The replacement SIM will need to be activated manually by us once you’ve received it.

Feel free to drop me a private message once you have the SIM and I’ll be happy to arrange this. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
HughG
Newbie
Posts: 4
Thanks: 1
Registered: ‎30-09-2019

Re: Replacement SIM activiation when abroad

Super service.  Thank you Anoush.  I will now order the SIM.

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Replacement SIM activiation when abroad

Not a problem @HughG

Let me know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet