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Proof of Usage - Insurance Claim

Posts: 1
Registered: ‎23-07-2022

Proof of Usage - Insurance Claim

Hi There, 


My phone was stolen last weekend. I am filling out an insurance claim and they require a document outlining proof of usage with an IMEI number. 

I called customer service who suggest I print out my bill from the website. Unfortunately this will not suffice for the insurance company. 

You could please help in securing proof of usage that includes my name and the IMEI number?

Thanks very much for your time. 


Plusnet Help Team
Plusnet Help Team
Posts: 16,885
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: Proof of Usage - Insurance Claim

Hi there, sorry for us taking a while to get back to you. I'm really sorry to hear that your phone was stolen too. 


Please send me a private message with your full name and your mobile number and I'll look into what we can do for you.


If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team