Problems with Plustnet mobile cannot make calls

[#1]

North Yorkshire - no incoming/outgoing calls. SMS and data services OK. 

[#2 · Accepted solution]

Thank you for your posts.

We're sorry to hear of the mobile issues that you're all experiencing.

We're investigating now as a matter of urgency and hope to be able to provide an update ASAP.

[#3]

Peterlee in county Durham also down it seems, obviously a major network issue as it seems very wide spread 

[#4]

my phone is back on

[#5]

Widespread problems reported on other sites too. 

https://downdetector.co.uk/status/plusnet

@OskarPapa appreciate the update, but why are we still showing green on status checker? 

[#6]

Still not fixed in OX5.

[#7]

This remains unresolved so "fixed" notice is untrue.

[#8]

True. I made ONE call, thought it was OK but my phone has gone off again. Unimpressed.

[#9]

I'm still not back on in South Staffordshire just glad I have a Three mobile which is on

I think you get what you pay for or don't get what you pay for

Brian A  

[#10]

ASDA (EE) is working fine.

[#11]

Marked as "fixed" and is not.

[#12]

I notice the status checker now shows the incident + I have just been able to make a couple of calls OK in the last minute. 

https://plusnet.servicestatus.net/plusnet/status

[#13]

Hi all,

We've now had the service status updated - we'll update it further when the issue is resolved:

https://plusnet.servicestatus.net/plusnet/status

With regards it being marked as 'fixed', this isn't an action that we take - another user will have marked it so.

[#14]

@OskarPapa thanks. As you will see from my note, service seems to have been restored for me in North Yorks a couple of mins back and is still OK. 

[#15]

I thought I'd forgotten to pay my bill!