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Password reset button

Lwio
Rising Star
Posts: 66
Thanks: 16
Registered: ‎12-09-2014

Password reset button

When attempting to change the password after forgetting it in the mobile section you enter your phone number and email. The reset button sometimes does not register your tap.
I Tried a few times. I got mine to work after a while daughter can’t gets hers to work.
2 REPLIES 2
Lwio
Rising Star
Posts: 66
Thanks: 16
Registered: ‎12-09-2014

Re: Password reset button

This is still not working. I tried on my Mac and nothing the page just sits there. You need to fix this Plusnet.
Mav
Moderator
Moderator
Posts: 22,418
Thanks: 4,751
Fixes: 516
Registered: ‎06-04-2007

Re: Password reset button

Moderator's note:

Thread moved from General Chat to Mobile.

Forum Moderator and Customer
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