Not Receiving SMS & iMessages
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Not Receiving SMS & iMessages
Not Receiving SMS & iMessages
02-12-2017 4:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Our phone on PlusNet Mobile typically doesn't receive SMS and iMessages until it arrives home and connects to the house WiFi, when several are often in succession.
Anyone have ideas about what the problem can be?
It's an iPhone 4.
Thanks,
Peter
Re: Not Receiving SMS & iMessages
02-12-2017 5:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi allegoricus!
I am very sorry to hear that you have been experiencing a bit of an issue receiving SMS and iMessages!
It does seem strange for messages to only be received when connected to WiFi, so this is definitely something I will need to investigate further.
To do so, I will need you to send me a PM so that we can run through a bit of security please
Thanks
- Liv
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page