No signal in SN7

[#1]

The past 3 days ive had no signal SN7 - any idea when this will be repaired and if I will be compensated?

[#2]

Hi there,

I'm really sorry for the signal issues and apologies for the delayed response.

We normally wouldn't compensate for a major service problem as they're generally due to beyond our reasonable control. 

You'll however be able to check if there's a known problem in your area by going Here.

Is all okay or do you still need help?