New customer no sim arrived

[#1]

I joined Plusnet 9 days ago. I understand royal mail is on strike. But I was made to port my number on sign up. I haven't had a phone to use for over a week. I cant ring to get help. This situation is very bad for my work. Please can someone help.

[#2]

Hey there @Netter1,

I hope you're ok despite the issues. I am sorry it has taken ages to come.

Has the sim arrived yet? If not, I will investigate it for you.