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Network lost

Posts: 1
Registered: ‎30-06-2021

Network lost

Hi my phone is an Alcatel Idol 3 (2015)


It used to work fine on PN until a couple of days ago. Now I cannot get a network connection - just Emergency calls only.


The coverage checker confirms that I cannot get service on my model of phone - Postcode BS31 1BY. What has happened?