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Monthly Payment.

keeling54
Newbie
Posts: 4
Registered: ‎15-06-2019

Monthly Payment.

Has anyone else had 10 monthly payment taken in one go. Got a text message saying there were issues with your monthly payment, I thought there was a problem with them collecting it, not that they had taken 10 months worth.
If you have a mobile account with these cowboys check your statement.
Won't be staying after I get my money back.
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: Monthly Payment.

Hi @keeling54 

I'm really sorry to see this. I can see you've messaged us on Facebook we'll pick back up as soon as we can.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet