Mobile data not working
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- Re: Mobile data not working
Mobile data not working
09-11-2017 2:32 PM
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Hi
My old number has ported to my sim card but I have no mobile data. I have called the team and they advised on how to add an APN but this hasn't worked. My phone is a samsung s6 edge + and the options i have on setting up the APN has extra parts.
This is very frustrating so any help would be greatly appreciated
Thanks
Mark
Re: Mobile data not working
09-11-2017 4:29 PM
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The APN settings are here: https://www.plus.net/help/mobile/mobile-phone-and-voicemail-settings/
Ignore any extra settings, everyone has them.
Re: Mobile data not working
09-11-2017 5:18 PM
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Had same problem. Michael Williams fixed it, for a while. Then no data again. Also, signal comes and goes at any location. Was asked to do all sorts of tests with the sim in different devices and report back. Plusnaught came up with nothing. I went to another provider.
Good luck!
Re: Mobile data not working
09-11-2017 5:44 PM
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