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Mobile Account Sign Out

goldenfibre
Rising Star
Posts: 2,526
Thanks: 29
Fixes: 2
Registered: 01-06-2010

Mobile Account Sign Out

On the pc or laptop the mobile account can see top right side icon SIGN OUT are fine but if using mobile phone to check mobile account, there is no top right side icon SIGN OUT, only see MENU but no sign out option?

 

I just hope Plusnet will launch new app for Andriod to check mobile account rather than mobile browser.

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 84
Thanks: 17
Fixes: 3
Registered: 25-11-2016

Re: Mobile Account Sign Out

Hi  goldenfibre

I'll certainly forward the suggestion for a  log out button on our mobile site as something we could implement. 

We do have an APP in development at the moment but we don't currently have a release date so watch this space! 

 

 

 Sarah Stewart
 Plusnet Help Team
Moderator
Moderator
Posts: 16,341
Thanks: 1,726
Fixes: 119
Registered: 06-04-2007

Re: Mobile Account Sign Out

Odd but the 'Sign out' button isn't there even if you 'Request desktop version'. I tried two browsers (Samsung and Chrome) on my Galaxy A5.

Forum Moderator and Customer
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goldenfibre
Rising Star
Posts: 2,526
Thanks: 29
Fixes: 2
Registered: 01-06-2010

Re: Mobile Account Sign Out

You are correct. I did noticed it as well.