Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Our low-cost broadband on its own
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
Here's a workaround I used when I couldn't receive calls - most notably verification calls from my bank. It can be useful in the short term, although it's a bit longwinded to set up.
Requirements: your data works and you can enable "forward on unreachable" (you can test this with the code **62*PhoneNumber# where PhoneNumber is your desired number to forward to). Steps:
1. Sign up for a free UK landline number with Sipgate Basic
2. Download and install Zoiper and configure it as per your Sipgate details. You can try using your phone's system SIP account instead but on mine the quality of the call was not good.
3. Set up forwarding to your new Sipgate number using the code above.
Remember that for this to work, your data (3G) must be enabled or you need to be connected to a Wi-Fi network.
I'm very sorry to hear you had some issues with receiving calls, thanks for letting us know about a work around!
Unfortunately we can't comment on fixes involving other companies however if you ever have any issues feel free to get in touch, we're always happy to help!