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Missing phone and need a new sim card

rtrusson
Newbie
Posts: 2
Registered: ‎05-05-2023

Missing phone and need a new sim card

‎05-05-2023 3:23 PM

Hi, I need to report my phone missing but as I do not have a phone now I cannot call you and do not have a friend who I can borrow a phone from to call you.

Can I request to get a new sim card sent to me and my old sim disconnected using this online service please.

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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,878
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Missing phone and need a new sim card

‎09-05-2023 9:18 AM

Hi there, sorry to see you've lost your phone, I'll get a replacement SIM sorted out for you. 

 

Can you drop me a PM with your full name and mobile number please? 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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