Missed payments on mobile account no longer in use

[#1]

I've stopped using my account at the start of the year and apparently I've now accrued missed payments since my direct debit disconnected. 

I would like to repay anything that I owe and if possible have this entry removed from my credit history. All notifications about this had gone to my spam folder and I only found out today after checking my credit score. 

Best, 

Michael

[#2]

Hi Michael,

I don't know about your billing issue but I would change your username from your mobile number. This is a public website so anyone can see that number and associate it with your name.

Good luck.