Lost SIM

[#1]

Hello! I have lost my SIM whilst trekking in Himalayas. Would you be able to send me a replacement SIM to my home address so I can use it when I come back next week please? Many thanks <redacted>

Moderators Note: Personal information removed but still visible to Plusnet staff

[#2]

@meisen 

This is a public forum, so you might want to edit your post to remove your mobile number and full name?

[#3]

OK, will do, thanks. Was hoping this would somehow speed things up.

[#4]

@meisen 

A Plusnet employee will hopefully see this, though it can take a few days, and would probably send you a Private Message for you to respond to for any personal info required.

[#5]

OK, brilliant, thanks! It looks like I cannot edit/delete my original post though. And I have super-slow Internet here…Hope nobody will want to steal my identity…

[#6]

@meisen 

"Hope nobody will want to steal my identity… "

I was thinking more about you getting unwanted calls disturbing your holiday  😧

[#7]

Well, I have a foreign SIM card in my phone now, so this should be OK. It’s quite awkward that the only way to contact the customer service from abroad is this public forum…

[#8]

You can get us on on Facebook & Twitter as well!

[#9]

OK, thanks. Will copy and paste my question on Facebook. M.

[#10]

Hi Will,

I have left my phone in my house in Spain - currently in the Airport🤦🏻‍♂️

how can I request a new sim? I will buy a new hone. Want to keep my number 

kind Regards, Ian